1 Introduction
Jet Wine (jetwine.bet) takes your privacy seriously. We believe your personal data belongs to you — and protecting it is our responsibility. This Privacy Policy explains what information we collect when you use our website or open an account, why we collect it, and how we use and safeguard it.
This policy is built in accordance with international data protection standards. By using the Jet Wine platform, you consent to this Privacy Policy. If you have any questions, please get in touch with us.
In short: We only collect the data we need, keep it secure, and never sell it to third parties.
2 What Information We Collect
Jet Wine collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
Information You Provide Directly
| Type of Information | When It's Collected |
|---|---|
| Full name, date of birth | During Registration |
| Email address, phone number | During Registration & Communication |
| National ID / Passport | During KYC Verification |
| Payment details (bKash, Nagad number) | During Deposits & Withdrawals |
| Address & Location Information | During Account Verification |
| Support Chat Messages | During Customer Service Interactions |
Automatically Collected Data
- IP address & device information (OS, browser type)
- Login time, session duration & page visit history
- Gaming activity — bet amounts, game types, win/loss records
- Cookies & Local Storage Data
- Referral source & click tracking data
Please Note: We never store your password in plain text. Passwords are always kept as encrypted hashes.
3 How Your Data Is Used
Jet Wine uses collected data for the following purposes:
- Account Management: To handle registration, login, identity verification, and account security.
- Transaction Processing: To accurately manage deposits, withdrawals, and bonuses.
- Legal Obligation: To comply with AML (Anti-Money Laundering) and KYC regulations.
- Customer Service: To resolve your questions or complaints promptly.
- Product Improvement: For statistical analysis to improve your experience on the site.
- Security Monitoring: To prevent fraud, bots, and unauthorized access.
- Promotional Communications: To send you bonus and offer updates, with your consent.
Jet Wine never sells your information to third parties for advertising purposes. You can unsubscribe from promotional emails or SMS at any time.
5 Cookies Policy
The Jet Wine website uses cookies to enhance your experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
| Cookie Types | Purpose |
|---|---|
| Essential Cookies | Login sessions and security tokens are stored — the site cannot function without them. |
| Performance Cookies | Which pages are visited most and how long they take to load — used for analytics. |
| Functionality Cookies | To remember your language preference, theme, and other settings. |
| Analytics Cookies | Helps improve the site by analyzing user behavior. |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
6 Data Security Measures
Jet Wine uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers of protection.
- SSL/TLS Encryption: All your interactions with the site are secured with 256-bit SSL encryption.
- Data Encryption: All sensitive data stored in our database is kept in encrypted form.
- Two-Factor Authentication (2FA): Option to enable two-factor authentication on your account.
- Regular Security Audits: Regular security reviews conducted by third-party experts.
- Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.
- Staff Training: All our staff are trained in data protection.
Important: Never share your account password with anyone. No Jet Wine staff member will ever ask for your password.
7 How Long Your Data Is Retained
Jet Wine does not retain data longer than necessary. How long data is kept depends on its type and applicable legal requirements.
| Type of Information | Retention Period |
|---|---|
| Account Information | Full duration of active account + 5 years |
| Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Gaming History | For the entire duration your account is active |
| Support Contact | 2 years after resolution |
| Marketing Consent | Deleted upon unsubscription |
After the retention period, data is securely deleted or anonymized.
8 Your Privacy Rights
As a Jet Wine user, you have the following rights over your own data:
To exercise any of these rights support@jetwine.betEmail us at. We aim to respond within 30 days.
9 Minor Protection
Jet Wine is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and accounts cannot be created by anyone under 18.
If a minor accidentally creates an account and we become aware of it, the account will be closed immediately and all associated data will be deleted.
For Parents: If your child has used our platform, please contact us immediately. We will act promptly.
10 Changes to the Privacy Policy
Jet Wine may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email and post a notice on the website. You can always check the "Last Updated" date at the top of the page to see when changes were last made.
Continuing to use Jet Wine after any changes have been made constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
11 Contact
For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:
- Email: support@jetwine.bet
- Live Chat: Use the chat button at the bottom right of the website.
- Hours: 7 days a week, 24 hours a day.
We will respond to data requests within 30 days of receipt. If a matter requires more time, you will be notified in advance.
Why is your data safe with Jet Wine?
The technology and principles behind our privacy policy.
256-bit SSL Encryption
All data transmitted between your browser and our servers is protected with bank-grade encryption. No third party can intercept it.
Data Not for Sale
Jet Wine never sells your personal data to third parties. Your information is used solely to provide you with our services.
In Your Control
You have the right to view, correct, or request deletion of your data. Contact us at any time.
Deleted after a set period
Data is automatically deleted or anonymized once it is no longer needed. We do not retain information beyond its required period.
Regular Security Audits
An independent team of experts regularly audits our systems to ensure there are no vulnerabilities and that all data remains fully secure.
24/7 Privacy Support
Our dedicated support team is available 24/7, seven days a week, to help with any privacy-related queries.
Play Safe, Win with Confidence
Your personal data and funds are fully protected at Jet Wine. Open an account today and enjoy a world-class online gaming experience.
By registering, you agree to our Terms & Conditions and Privacy Policyyou agree to. 18+ only.